Privacy Policy

1. Introduction

Czech Cookbook Circle (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the choices available to you when using our website, membership services, recipe videos, and related features.

By using Czech Cookbook Circle, you acknowledge the practices described in this Privacy Policy.

2. Information we collect

Information you provide

We may collect information you voluntarily provide, including:

• Your name and email address.
• Your username and account password.
• Membership and subscription information.
• Messages submitted through our contact form.
• Communication and customer-support history.
• Recipe preferences, favorites, and account activity.

Payment information

Payments may be processed by third-party payment providers such as Stripe. We generally do not receive or store your full credit or debit card number. Payment providers may collect billing details necessary to process payments, prevent fraud, and manage recurring subscriptions.

Information collected automatically

When you use the website, certain information may be collected automatically, such as your IP address, browser type, device type, pages visited, login activity, approximate location, referring website, and the date and time of your visit.

3. How we use information

We may use information to:

• Create and manage your account.
• Process payments and maintain your subscription.
• Provide access to members-only recipe videos.
• Remember video progress and account preferences.
• Respond to questions and support requests.
• Send important account and service notifications.
• Improve website performance, security, and usability.
• Detect misuse, fraud, or unauthorized account access.
• Comply with applicable legal obligations.

4. Cookies and similar technologies

We may use cookies and similar technologies to keep users signed in, remember preferences, maintain shopping or subscription sessions, protect the website, understand site usage, and improve performance.

You may adjust cookie controls through your browser. Disabling essential cookies may prevent login, membership, payment, or video features from working correctly.

5. How information may be shared

We may share information with service providers only when reasonably necessary to operate the website and membership, including:

• Website hosting and security providers.
• WordPress and membership-platform providers.
• Payment processors such as Stripe.
• Email delivery and contact-form providers.
• Video hosting or streaming providers.
• Analytics and website-performance services.
• Professional advisers when reasonably necessary.

We may also disclose information when required by law, to protect our legal rights, investigate fraud, or maintain the safety and security of the service.

We do not sell personal information for monetary compensation.

6. Membership accounts

You are responsible for maintaining the confidentiality of your login credentials. Please use a strong password and do not share your account with others.

We may retain records relating to your account, subscription, payments, course or video activity, and support requests for legitimate operational, security, tax, and legal purposes.

7. Data retention

We retain personal information for as long as reasonably necessary to provide the service, maintain business and transaction records, resolve disputes, enforce agreements, prevent fraud, and comply with legal obligations.

Retention periods may vary depending on the type of information and the reason it was collected.

8. Data security

We use reasonable administrative and technical safeguards designed to protect personal information. However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.

9. Your privacy choices and rights

Depending on where you live, you may have the right to request access to, correction of, or deletion of certain personal information. You may also have the right to receive information about how your data is used or shared.

You may update certain account information through your member profile. You may also contact us to submit a privacy request. We may need to verify your identity before completing it.

You may unsubscribe from promotional emails using the unsubscribe link provided in those messages. Essential account, payment, and security communications may still be sent.

10. California privacy information

California residents may have rights concerning access, correction, deletion, and information about the collection, use, or disclosure of personal information, subject to applicable law and exceptions.

We will not discriminate against a user for submitting a valid privacy request.

11. Children’s privacy

Czech Cookbook Circle is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, please contact us so we can review and delete it when appropriate.

12. Third-party links and services

Our website may contain links to websites or services operated by third parties. Their privacy practices are governed by their own policies, and we are not responsible for their content or privacy practices.

13. Changes to this policy

We may update this Privacy Policy to reflect changes to our services, business practices, or legal obligations. The updated effective date will appear at the top of this page.